Virtual Good is committed to protecting your privacy. Your personal information will not be made available to any third party without your prior consent unless legally obliged to do so.

What and how we collect information
Virtual Good collects the details provided by you on registration together with the information we learn about you from your use of our services and the transactions you undertake on our platform. We may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide when giving us feedback or completing forms.

Use of Information
Virtual Good uses your information to personalise it's service and make communications more relevant to individual customers via email, sms, messaging or telephone. This includes direct marketing activities like promotional offers, news and information about products and services that we think will be of interest to customers. Virtual Good may also contact customers to obtain feedback that will help improve it's products and services or for operational reasons.

Our liability
Virtual Good understands the importance of keeping your information safe and secure. To this end we have and will continue to improve our efforts to protect your personal information and ensure the security of our systems. No method of transmission over the Internet, or method of electronic storage is however 100% secure. We cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We cannot assume responsibility or liability for unauthorized access to our servers and systems.

Technical transaction related detail
Whenever you use a website, mobile application or other internet service, certain information gets created and recorded automatically. The following information enables us to explore the opportunities in the market and provide you with innovative products and services. The information cannot be linked to you personally.

  • Cookie data – we may use “cookies” (a small text file that is unique to your browser). For example, we may use cookies to store your preferences while you are browsing our website so that you do not have to set them up every time during a session.
  • Information about your device – we may also collect information about the device you’re using in order to be able to improve your experience (This could include type, operating system, settings and crash data). Please check your device manufacturer or software provider’s policies to know more about what device specific information are made available.
  • Market research - Online advertising intermediaries typically share information on ads run by us to audit the delivery and performance and/or to improve those ads. This information may include whether clicks on ads led to registrations or a list of criteria to use in targeting ads.

Policy Changes
We may change this policy from time to time, and if we do we’ll post any changes on this page. By continuing to use Virtual Good after those changes are in effect, you agree to the revised policy.